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- All your orders will be registrated on the date of receipt of your order.
- An order confirmation will be sent to you by mail.
- In order to guarantee you a fast delivery time, the confirmed order will be immediately redirected to the production.
- The order will be delivered in accordance with the order confirmation, provided that any modification to your part within the 48 hours following the sending of the order confirmation.
- Sending of the goods will be carried out according the date, planned and mentioned on the order confirmation (generally a maximum of 2-3 working weeks).
- On delivery, please check the conformity of the order and the good condition of the shades. Your signature on the delivery note, without annotations of comments, implies that the receipt is conform with the goods. No complaint will be afterwards accepted.
- Transportation charges will be involced. However, we deliver free under certain conditions, please consult us.
- For Belgium, VAT of 21% will be applied on each of our products.
- For Belgium, a RECUPEL contribution applies only to lighting fixture. Under the reference RECUPEL, you will be charged 0.01 € for each fixture.
- For Belgium, the RECUPEL contribution (0.1653 € excluding VAT) is already included in the price of the LED bulbs.